Rated 1.0 out of 5.0Â by Mommy7 I'm glad I'm not the only one!
I agree with everyone else on the new product. It stinks and burns my face. I have used "oil free moisture" from Neutrogena for over 15 years and never had this happen. I read the back to find what ingredient was changed and this is what I found: OLD ingredients- Octinoxate, Octisalate, Oxybenzone. NEW ingredients- Avobenzone, Octisalate, Octocrylene, Oxybenzone. I won't be using this product again unless the old formula returns. Also, I would like a refund for the new bottle I purchased at Wal-Mart.
Mar 16, 2015
Rated 1.0 out of 5.0Â by MsKelly OUCH!
OMG, first time using this moisturizer and definitely not a good experience. As soon a I put this on, it started to burn my face and I immediately noticed that my nose became as red as a reindeer. I was wondering if what was causing the burn so of course I read through all the reviews and everyone else is having the same issue. I then wash it off and but my face is still burning and now the left side of my cheek is red! I will never use another Neutrogena product again and I'm going to have to warn all my friends. STAY AWAY FROM THIS STUFF!
Mar 15, 2015
Rated 1.0 out of 5.0Â by GoGeddy What happened?
I have been using this product daily and faithfully for over 20 years. Now I can no longer use it. Immediately after applying, my face turns bright red, burns and itches like crazy - almost like the moisturizer is triggering rosacea. I am disappointed and ticked off. I won't be buying this stuff ever again.
Mar 10, 2015
Rated 1.0 out of 5.0Â by BrooklynAmanda are you bringing the old formula back?
Have used this product for years, and like the other frustrated customers, I am unhappy about the change. The new formula does not smell good, it stings the skin slightly. A tiny bit of it got on my lips and now my mouth tastes like sunblock. Yuck. Never experienced this with the old stuff. Just tried to call customer service but was told there would be a very long wait.
Mar 9, 2015
Rated 1.0 out of 5.0Â by Mark in CA Why change it?
I am heartened to see that all the top posts are saying the same thing I'm thinking. I've used this product for over a decade, every time after I shower. I immediately noticed the new fruity smell. Stupid. But worse is that it's making my face splotchy. Why change a good thing? It would be nice to see a real response on this page rather than the autoresponse advice to call and talk to some customer rep. Sadly I'll start looking for a new product.
Mar 8, 2015
Rated 2.0 out of 5.0Â by MaggieL New Fragrance is a Turn-off!
After using this moisturizer daily for many years, I find that the new scent (of watermelon) is off-putting. I also seem to experience itching on my eyelids. I am now looking for another brand.
Mar 7, 2015
Rated 1.0 out of 5.0Â by hollywood J Why change a good thing?
Like many others, I have used this product for many years and was very very happy with it. I just purchased what I thought was the same product (packing is the same but later noticed it now says broad spectrum) and it has a terrible smell, like teenage acne cream, and stings when you apply it. The new ingredient seems to be something called Avobenzone. Please revert to the old formula which was great.
Mar 4, 2015
Rated 1.0 out of 5.0Â by lnsamp Please change back to old formula
I am 30 years old and have used this product since I was in high school. A week ago I bought a new bottle and immediately noticed a new fragrant smell and when I put the moisturizer on my face I had a burning sensation and my face turned bright red. Thinking it might have been a bad bottle I went out and bought a second bottle, same results though. I loved this product and swore by it before the formula changed. I hope the old formula comes back, until then I will have to find a new moisturizer.
Mar 3, 2015