One Step Gentle Cleanser
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One Step Gentle Cleanser
5.2 fl oz
Rated 4.8 out of 5 by 59 reviewers.
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One Step Gentle Cleanser does double-duty as a cleanser and makeup remover.

This rich, silky foaming formula combines the cleansing power of a face wash with the effectiveness of a makeup remover. The single-step approach shaves minutes off your bedtime beauty routine.
  • Rich, silky formula cleans skin without stripping moisture
  • Rinses completely clean
  • Dermatologist tested
  • Hypoallergenic

Item #: 086800124344
Rated 5.0 out of 5.0 by This product is amazing I have sensitive, aging, yet still oily skin that is prone to seborrhea and clogged pores. I have tried SO many products that were expensive, highly rated, or medicinal, without success. This One Step cleanser is the only thing that doesn't sting, effectively cleanses my skin, doesn't make me red or peeling, and keeps my skin from breaking out. Also, I cannot use many eye makeup removers due to allergies and reactions, and this cleanser works, rinses clean away, and doesn't leave me dry or with a residue left behind. For a simple, inexpensive product, it is miraculous to me. Please don't change the formulation or discontinue it!!! Apr 20, 2016
Rated 5.0 out of 5.0 by Does not burn eyes This product is great for removing your entire 'face'. I like it because it doesn't sting my eyes. Every other eye make up remover irritates them. Feb 18, 2016
Rated 1.0 out of 5.0 by Unsafe product! This product is dangerous and should not be marketed as a makeup remover, especially not for the eyes! I have used Neutrogena's Oil Free Makeup Remover for years and never had an issue. I tried this new "one-step cleanser" on a whim and regret it immensely. When the "oil free" remover gets in your eyes it rinses out easily, no tears or pain. This "one-step" stuff is sticky like liquid hand soap, and I got some in my eyes before it was watered down. It hurt so badly I screamed. I hate putting drops in my eyes, but this hurt so much I put my eyes under cold water from the showerhead like an emergency eyewash station. That only made the stinging worse. I tried gentle saline rinses for the next half hour, but everything felt like fire in my eyes, and nothing dulled the pain. On the verge of heading to urgent care, I finally held an icecube against my eye and got some relief. I slept with a cool cloth on my face and when I woke up the next morning my eyes were still red and painful. This cleanser went straight into the trash can, it is NOT safe. Jul 23, 2015
Rated 5.0 out of 5.0 by One of a kind This is the only cleanser that doesn't burn my eyes and is extremely effective cleaning away mascara and all other make-up Apr 11, 2015
Rated 5.0 out of 5.0 by Nana B 62yrs young used for years,,,not greasy-clean fresh,,just moisturize after a minute of cleansing. Mar 30, 2015
Rated 5.0 out of 5.0 by Great Make-up remover!! Neutrogena Gentle One Step Cleanser, 5.2 Ounce Not understanding why this excellent product is being taken off grocery/drug stores. I have recently purchased a bottle a couple of months ago and now its being taken off the shelves? After extensive searching for this product at multiple stores and online I was able to purchase it here on Not sure if its going to be complety depleted but it would be ashamed if it was. Mar 27, 2015
Rated 5.0 out of 5.0 by Doctor says my skin looks great. I am 68 years old and my skin is really younger looking. I have used this product only, no soap for over 15 years. People have asked me about what I use on my face because it is so clear. I would give this product the highest recommendation. Aug 7, 2014
Rated 5.0 out of 5.0 by Excellent Cleanser Is simply the best cleanser I have ever used! I used it about 2 years ago and thought the product was discontinued. To my surprise, it's back and loving it again. Thanks! Jul 27, 2014
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Wet face and hands with lukewarm water. Pump cleanser into hands and work into a foamy lather. Massage lather onto face with a gentle, circular motion. Massage around eyes several times until all makeup is removed. Rinse with lukewarm water and pat dry with a soft towel.
While Neutrogena strives to keep ingredient lists on this website as accurate as possible, we cannot guarantee that these lists are complete, reliable, up-to-date, and error-free. Please refer to the ingredients list on the product packaging for the most accurate list of ingredients.

Water, Lauryl Glucoside, Decyl Glucoside, Cocamidopropyl Betaine, Ammonium Lauryl Sulfate, Glycerin, Sodium Cocoyl Sarcosinate, Glycereth 7, Glycol Distearate, Capryl Glycol, Hexylene Glycol, PEG 150 Distearate, PPG 2 Hydroxyethyl Cocamide, PEG 120 Methyl Glucose Dioleate, Tetrasodium EDTA, Citric Acid, Phenoxyethanol, Fragrance
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