Rated 1.0 out of 5.0Â by SnowyOwl1 Awful!
I have dry skin that is prone to red dry spots especially during winter and occasional outbreaks. When I found the Extra Gentle Cleanser, all my skin problems disappeared. I was amazed by the comments I received on my healthy and well moisturized looking skin, especially from people in the medical sector.
But as so often happens with skin products, companies have to change their products, not caring at all about what their customers/consumers want.
I tried this cleanser out of desperation because the Extra Gentle Cleanser has been discontinued.
The scent is bad and all my skin problems have returned. As I can read on this and other web sites, I am not the only one. Shame on you Neutrogena for not listening to your loyal customers. I will not use any Neutrogena products anymore in the future.
Feb 3, 2016
Rated 1.0 out of 5.0Â by JWal48 Very poor
This is NOT gentle at all! I cannot use it. Made my skin itchy and blotchy. I loved the original Extra Gentle. Please bring it back! This one is awful!
Feb 2, 2016
Rated 1.0 out of 5.0Â by MKDrySkin Bring back Extra Gentle Cleanser!
I am truly disappointed with Neutrogena and its removal of your Extra Gentle Cleanser. I've tried your other cleansers which are are geared for ultra sensitive skin, those and this one don't measure up!
I'm truly shocked that you ceased production of a truly great cleanser for sensitive skin. :-(
Jan 22, 2016
Rated 1.0 out of 5.0Â by Ellie Not comparable to extra gentle cleanser
I have very sensitive skin and had been using the extra gentle cleanser which I loved. When I could no longer find it I bought this instead. This dried my skin out and made my face burn. Honestly it's very upsetting because I haven't been able to find a good daily cleanser, my face is currently dry and irritated and I don't know what I'm going to use on my face now.
Dec 23, 2015
Rated 2.0 out of 5.0Â by Indymom Bring back extra gentle cleanser
Ive used this product because I couldn't find extra gentle cleanser in the store any more. It is ok but not as gentle as the old product. My skin is more dry and red while using this product, I'm looking for something else.
Dec 1, 2015
Rated 2.0 out of 5.0Â by Daboopster I want Extra Gentle Cleanser back!
I have used Extra Gentle Cleanser for years because it leaves my very sensitive skin soft and clean. I tried the Ultra Gentle Cleanser and my face is getting red and irritated. Thank God the Extra Gentle is still out there in some places but it should be brought back!
Nov 19, 2015
Rated 1.0 out of 5.0Â by emh18 My skin is splotchy and irritated
I have very sensitive skin and cannot use anything but hypoallergenic products. I bought this cleanser to use at night to remove makeup while deep cleaning my pores. I'm on my second day and my skin feels rough and my cheeks and nose are red and splotchy. It looks like I have rosacea! I am very disappointed that this "ultra gentle" cleanser is not gentle at all!
Oct 15, 2015
Rated 5.0 out of 5.0Â by JSampson1980 Skin looks great!
I have been using this cleanser for a few months now and have to say this is hands down the absolute BEST cleanser I have ever tried from Neutrogena. It takes all of my makeup off (and I do wear a good amount of makeup) without stripping my skin or leaving any residue. I don't even have to use a toner. Please don't ever stop making this product, it really is a great cleanser and a nice big bottle too! Great value!
Oct 6, 2015