Rated 1.0 out of 5.0Â by Upset It is awful.
I loved the Extremely Gentle cleaner. This one is so drying and leaves me with blackheads. Please bring the other cleaner back.
Jan 26, 2016
Rated 1.0 out of 5.0Â by Winter55 Skin taut & burning!
Like several other reviewers, have been using Extra Gentle Cleanser for years and loved it. When I was unable to find it on the shelves and saw this product for dry skin, thought I would give it a try. And I'm extremely sorry that I did. I've even seen my dermatologist about it! My skin is still burning and I've never had sensitive skin before. Please bring back the Extra Gentle Cleanser!!!
Jan 20, 2016
Rated 1.0 out of 5.0Â by Notfallingforit An excuse to charge more for less of a product.
What happened to Neutrogena extra gentle cleanser? This "new" product dries out your skin and makes you break out. I guess that would mean I have to buy more Neutrogena moisturizers to compensate. NOT! I will be looking for a different brand name. Its more expensive per ounce than the discontinued cleanser. Nice try but im done! Thanks for nothing. My skin looks awful!
Dec 5, 2015
Rated 1.0 out of 5.0Â by Parched My skin is taut and rashy
I have used Neutrogena Extra Gentle Fragrance Free Cleanser for years and have loved the way it makes my face feel. When I couldn't find it on the shelf I tried this new Ultra gentle hydrating formula with trepidation. Well I was right to be concerned, my face is tight and the smell bothers me- gives me a migraine. I was lucky to find some of the Neutrogena Extra Gentle Fragrance Free Cleanser on line and have ordered 10 bottles to tide me over until I can find something that will be as good.
Nov 28, 2015
Rated 1.0 out of 5.0Â by Lomale Bring back ultra gentle cleansing cream!
I could not find my regular ultra gentle cleansing cream face wash at Target or Walmart so tried this hoping it was just new packaging. This is nothing like my trusted original product. It was the only face wash I have been able to use for decades.
This new product caused an immediate skin reaction.
I just found a place online still selling the original and bought 14 of them so I can have time to figure out what else to do.
So very upset at this point.
Oct 30, 2015
Rated 5.0 out of 5.0Â by Truthseeker Skin feels soft and moisturized.
I suffer from Seborrheic dermatitis and my skin was healed within a couple days of using this product. I also follow up with a moisturizer but it is gentle enough to cleanse my skin before applying the moisturizer. My skin is clean, smooth and has no flakes.
Oct 20, 2015
Rated 1.0 out of 5.0Â by vizi5 Not like extra gentle cleanser I'm used too
I've used Neutrogena's extra gentle cream cleanser for years. I need a cream cleanser since my skin is so sensitive. Anything else makes me dry and breakout. It seems this product is no longer available. I tried Neutrogena's replacement the ultra gentle cleanser. This product is such a disappointment. First like the other reviews it burns my skin and made it feel tight, not a good sign having sensitive skin. Second it burned my eyes really bad. I used to be able to wash my eye make up off all at once with the extra gentle cream cleanser. Lastly the product has a bad smell though I could get past the bad smell if it worked like the old product. Unfortunately I'm going to have to bring the product back to my local store this weekend and will be searching for a new brand with a cream cleanser similar to your former product since it doesn't seem Neutrogena carries it anymore.
Oct 16, 2015
Rated 1.0 out of 5.0Â by juliet burned my skin!!!!
i have always trusted neutrogena but this creamy daily cleanser just burns my face everyday!!!!!! i have been using it for a week. cant believe its made for sensitive skin. my skin is not even sensitive and it burns every time i use it (am and pm)!! people with sensitive skin should not buy this!
Sep 2, 2015