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Home Customer Service Terms & Conditions Referral Program Terms
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Neutrogena.com’s Referral Program Terms

Effective as of: January 23, 2019

Neutrogena.com’s Referral Program (“Program”) is offered by Johnson & Johnson Consumer Inc. (“J&JCI”), whose decisions are final and binding on all matters relating to the Program. Participation in this Program constitutes your acceptance of these Referral Program Terms (“Terms”) and Neutrogena.com’s Terms of Use and Privacy Policy (incorporated herein by reference). Program is void where prohibited and subject to all applicable federal, state and local laws.

Eligibility: This Program is intended for individuals who are legal U.S. residents and 18 or older. The Program cannot be used by businesses for affiliate lead generation, as determined at J&JCI’s sole discretion.

To Participate: To participate in Neutrogena.com’s Referral Program (“Program”) offered by Johnson & Johnson Consumer Inc. (J&JCI), visit www.neutrogena.com/refer then follow the directions to create your unique referral link (“Referral Link”).

Referral Links created by script, macro or other automated or illegitimate or unauthorized means will be void and all associated Rewards (as defined below) will be void. You cannot refer yourself.

Create A Referral Invitation: Once you have created your Referral Link, you (“Referrer”) can share that link via email and/or social media (“Referral Invitation”). Your Referral Invitation:

  • should tell the individual (“Referred Customer”) he/she can receive a discount off his/her order on neutrogena.com (“Site”) if he/she has never made a purchase on the Site, clicks on your Referral Link and makes a purchase per the purchase requirements (excluding all taxes, fees, shipping and handling) specified on the referral link site (“Qualified Purchase”). A Qualifying Purchase excludes all gift card purchases and are not redeemable for cash. Discount received cannot be combined with any other offer, discount or coupon and is not stackable; and
  • Must disclose that you be rewarded too.

Please only invite individuals who you think would want to receive a Referral Invitation – no spamming! All Referred Customers must be legal U.S. residents and at least 18 years of age or older. We reserve the right to exclude you from the Program, disqualify you from participating in the Program in the future, and/or cause the forfeiture of any Rewards (as defined below) if you violate these requirements.

There is no limit on the number of Rewards you can receive; however, you are limited to one (1) Qualified Purchase for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Purchases. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address).

Reward: A unique code redeemable for a discount off your next purchase, subject to any purchase requirements or restrictions as indicated on the Site. Code can only be used one-time. Discount cannot be applied to past purchases, taxes, shipping & handling, or gift card purchases. Discount cannot be combined with any other offer, discount or coupon and is not stackable. Code will be provided via email to the email address associated with the Referral Link used in connection with the Qualified Purchase within 1 day of Qualified Purchase. Reward cannot be transferred, substituted or redeemed for cash. Rewards cannot be bartered, auctioned or sold.

The Reward(s) offered as part of this Program, and the Reward details, may change from time or time, at J&JCI’s sole discretion.

General Conditions: By participating, you agree that J&JCI, its parent, subsidiaries, affiliated companies, service agencies, independent contractors, advertising and promotion agencies, web hosting and service and fulfillment providers, and all of their respective officers, directors, employees, representatives and agents (collectively, “Released Parties”) will have no liability whatsoever for, and shall be held harmless by entrants against, any liability, for any injuries, losses or damages of any kind, including death, to persons, or property resulting in whole or in part, directly or indirectly, from participation in this Program.

Released Parties are not responsible for lost, late, incomplete, inaccurate, stolen, delayed, misdirected, undelivered, postage-due or garbled Referral Invitation, Rewards, emails, or mail; or for lost, interrupted or unavailable network, server, Internet Service Provider (ISP), website, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties, or other errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with the Program, including, without limitation, errors or difficulties which may occur in connection with the administration of the Program, the processing of Qualified Purchases, the announcement of the Reward(s) or in any Program-related materials. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by Site users, tampering, hacking, or by any equipment or programming associated with or utilized in the Program. Released Parties are not responsible for injury or damage to participants' or to any other person's computer related to or resulting from participating in this Program or downloading materials from or use of any website. Persons who tamper with or abuse any aspect of the Program or website or who are in violation of these Terms, as solely determined by J&JCI, will be disqualified and all associated entries will be void.

J&JCI reserves the right to modify or discontinue the Program (or any part thereof) either temporarily or permanently, with or without notice at any time and in any way, including, but not limited to, changing or limiting Rewards, revising these Terms, the Site Terms of Use, or the Site. Any changes to these Terms will be effective immediately upon the posting of the revised Terms on the Site, and J&JCI will indicate at the top of this page the date these terms were last revised. Your continued participation in the Program constitutes your agreement to any revised version of these Terms. J&JCI will not be liable to you in the event of any modification, suspension or discontinuance of the Program. J&JCI reserves the right to terminate participation in this Program at any time and for any reason or to cancel, revoke, or otherwise prevent the issuance of Rewards in any suspected case of fraudulent use or misuse of this Program. By participating, you agree to be bound by J&JCI decisions, which shall be final and binding in all matters relating to this Program.

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