Skip to content

Winter Hydration - 20% off Facial and Body Moisturizers

Free Shipping on all Orders

15% off First Purchase

***Due to the impact of COVID-19 and increased order volumes, orders may be delayed.***

  • Get $15
  • Email Sign Up

    Save 15% on your first purchase when you sign up for our emails.

    We'll send you a gift to your inbox!
    With your consent we will share, disclose, and/or sell your personal information as further described in our Privacy Notice. Select your preference below.
    Yes, I opt in to the sharing, disclosing, and/or selling or my personal information.
    No, please do not share, disclose, and/or sell my personal information.
    Privacy Policy
  • Español
Menu
Neutrogena
Search

    My Account

    Login Register
    Need Additional Help? 1-888-984-2464 Live Chat FAQs
  • What's New
    View all What's New
    Shop
    • New
    • Best Sellers
    • Award Winners
    • Bundles
    • Special Offers
    Discover
    • NEW! Invisible Daily Defense
    • Stubborn Acne and Marks Treatment
    • Take the Acne Quiz
    • Share Your Glow
    Sun Safe Habits Shop Neutrogena® Hydro Boost
    Navigate to Bright Boost page Shop Stubborn Acne and Marks Treatment
  • Skin Care
    View all Skin Care
    Total Skin Care Shop All Skin Care Products
    Product Types
    • Facial Cleansers & Toners
    • Facial Moisturizers & Serums
    • Targeted Treatments & Devices
    • Bath & Body
    • Masks
    • Men's
    Concern
    • Acne Concern
    • Aging Skin Concern
    • Eye Creams & Treatments
    • Dry Skin Concern
    • Sensitive Skin Concern
    • Oily Skin Concern
    Discover
    • Bright Boost
    • Hydro Boost
    • Rapid Wrinkle Repair®
    • Stubborn Acne and Marks Treatment
    • Skin Balancing
  • Sun
    View all Sun
    Total Sun Shop All Sun Products
    Product Types
    • Adult Sunscreen
    • Baby & Kids Sunscreen
    • Mineral Sunscreen
    • Facial Sunscreen
    • Sunless Tanning
    Product Forms
    • Lotions
    • Sprays
    • Sticks
    Discover
    • QUIZ: Find Your Sunscreen Soulmate
    • Sunscreen for All Skin Types
    • Sun-Safe Habits
    • Invisible Daily Defense
  • Makeup
    View all Makeup
    Total Makeup Shop All Makeup Products
    Product Types
    • For Eyes
    • For Face
    • For Lips
    • Makeup Removers
    Concern
    • Acne Concern
    • Aging Skin Concern
    • Dry Skin Concern
    • Oily Skin Concern
    • Sensitive Skin Concern
    • Tone + Texture
    Discover
    • Hydro Boost Makeup
    • Healthy Skin Makeup
    • QUIZ: Find Your Perfect Shade Quiz
  • Hair Care
    View all Hair Care
    Total Hair Care Shop All Hair Care Products
    Product Types
    • Conditioners & Treatments
    • Shampoo
    Concern
    • Dry & Damaged Hair Concern
    • Dandruff & Itchy Scalp Concern
    Acne T-Gel product Shop T/Gel®
    Shop Anti-Residue Shampoo navigation Shop The Anti-Residue Shampoo®
  • Our Promise
  • SKIN360
  • The Bar
    View all The Bar
    • Home
    • Skin Science
    • How To
    • Acne
    • Sun
  • Get $15
  • Share your Feedback
  • Español

My Account

Login Register
Need Additional Help? 1-888-984-2464 Live Chat FAQs
0

Your Shopping Bag is Currently Empty

Please LOGIN to view items you may have added using another computer or device.

Home Customer Service Ordering & Payments Shipping Information
Splash

Shipping Information

***Due to the impact of COVID-19 and increased order volumes, orders may be delayed.***

Neutrogena.com ships via UPS and Smartpost to continental U.S. addresses only. Orders are processed and shipped on business days only (Monday – Friday, excluding Holidays). Orders placed on Holidays or Weekend Days will be processed the following business day.

Standard Shipping

Orders placed by 2 PM EST via Standard Shipping will be delivered within 7-10 business days from the order's ship date. Most Standard Shipping orders are processed and shipped within 1-2 business days.

*Please expect a delay in processing time during the Holiday time period due to higher volume (November-December)

2nd Day Shipping

Orders placed by 3 PM EST Monday – Friday via 2nd Day Shipping will be delivered within 2 business days from the order's ship date. Most 2nd Day Shipping orders are processed and shipped the same business day.

SHIPPING AND HANDLING OPTIONS

DELIVERY SERVICE COST DELIVERY TIME
UPS Standard Shipping $7.95 7-10 business days
UPS 2nd Day Shipping $12.95 2 business days

Shipping Restrictions

Certain items considered Hazardous Materials (including alcohol-based products and aerosols) are required by the U.S. Department of Transportation to be shipped via ground-only transportation. For these products, only Standard Shipping options will be available at checkout. Priority Shipping is not available for products identified as Hazardous Materials.

APO, FPO and P.O. Box Orders

Please note that Neutrogena.com currently does not ship orders to APO/FPO addresses or P.O. Boxes.

Alaska, Hawaii, and Puerto Rico

Please note that Neutrogena.com currently does not ship orders to Alaska, Hawaii, and Puerto Rico.

How We Calculate Sales Tax

Neutrogena.com is part of a larger company with physical locations nationwide. Neutrogena.com is required to collect applicable state and local sales tax on orders shipped to states where we have a physical presence. Taxes apply to most merchandise, but some states exclude certain items, like food products. Some taxing authorities also require the taxable amount to include any shipping and handling charges, while others charge sales tax only on merchandise. We are required to follow the rules of each state. Your final order will include the appropriate state and local taxes. Qualifying States: AL, AZ, AR, CA, CO, CT, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NE, NV, NJ, NM, NY, NC, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI.

#1 DERMATOLOGIST RECOMMENDED

You can not order that much of this product. You can order only: 10

Email Sign Up

Save 15% on your first purchase when you sign up for our emails.

We'll send you a gift to your inbox!
With your consent we will share, disclose, and/or sell your personal information as further described in our Privacy Notice. Select your preference below.
Yes, I opt in to the sharing, disclosing, and/or selling or my personal information.
No, please do not share, disclose, and/or sell my personal information.
Privacy Policy

  • About Neutrogena®
  • Why Neutrogena® ?
  • Product Testing
  • Healthcare Professionals

  • FAQs
  • Find in Store
  • Contact Us
  • Discontinued Products
  • Light Therapy Mask Recall Statement
  • Our COVID-19 Response

Online Purchases

  • Order Status
  • Ordering & Payments
  • Returns & Exchanges
  • Shipping Information
  • Offers
  • Refer a Friend

Follow Us

© Johnson & Johnson Consumer Inc. 2021. All Rights Reserved.

  • Terms of Use
  • Privacy Policy
  • Do Not Sell My Personal Information
  • Site Map
  • AdChoices

This site is published by Johnson & Johnson Consumer Inc., which is solely responsible for its contents. This website is intended for visitors from the United States.